Help Center
How can we help?
Search our knowledge base or browse categories below to find the answers you need.
About DPT
Learn what DPT is, how it works, and why it's the future of crypto spending.
Account Registration & Login
How to create your account, log in, and find your UID.
Identity Verification (KYC)
Understand KYC requirements, how to complete verification, and common issues.
DPT Cards
Card types, approval times, and where you can use your DPT card.
Card Fees & Limits
Application fees, transaction fees, ATM charges, and spending limits.
Deposits, On-Ramp & Withdrawals
How to fund your account and withdraw, supported rails and fees.
Rewards & Referral Program
How referrals work and how to earn rewards by inviting friends.
Security & Account Management
Password resets, account locks, and how to manage your account settings.
Account Deletion
How to delete your account, the fallback period, and refund policy.
Currency & Country Coverage
Supported currencies, regions, and payment methods for pay-in and pay-out globally.
Compliance & Restrictions
Supported regions, KYT monitoring, and regulatory compliance.
Customer Support
How to reach our support team through in-app chat and other channels.
Can't find what you're looking for?
Our support team is available 24/7 to help you with any questions.
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